Fully Remote • AZ, CO, CT, FL, IL, IN, MA, MD, ME, MI, MN, NC, NM, NY, OR, PA, VT, and WA. • Finance

Job Type: Full-time

Who We Are

Outward Bound USA (OBUSA) is a national non-profit educational organization in the United States that has been in operation for more than 60 years. Outward Bound’s mission is to change lives through challenge and discovery. Our vision is a more resilient and compassionate world, with more endurance in response to change and more courage in the face of challenge.

Outward Bound programs provide increased access for today’s youth to develop social-emotional skills and build their capacity to navigate the future with confidence, compassion, and curiosity. Programs are far-reaching – inside city and suburban classrooms and outside in rugged backcountry settings – lasting anywhere from one day to an entire semester. Outward Bound staff are positive, fun, passionate, mission-driven change makers who uphold a high standard of quality and commitment to our students.

We strive to provide educational experiences that are inclusive and relevant for all participants and are committed to organizational improvement in support of an equitable and just society.

Position Impact

Outward Bound USA aims to support, amplify, and grow the capacity of our regional schools, where students are prepared with 21st-century skills to be ready for work, life, and civic leadership in an evolving world. Our work is guided by an unwavering commitment to our students, equity, adventure, and safety.

Reporting to the Chief Financial Officer, the IT Manager is responsible for oversight and management of the organization’s IT assets and infrastructure. This role will direct provisioning for new staff, manage the existing IT Help Desk provider, and develop short-term and long-term IT strategy for the organization.

Key Job Functions and Responsibilities

Overall Information Systems Planning, Implementation, and Administration for a Fully Remote Workplace

• Develop and execute a comprehensive IT strategy to meet the needs of a distributed workforce.
• Implement tools and platforms to enhance collaboration and productivity.
• Oversee the maintenance and optimization of cloud-based systems and SaaS applications.
• Lead the integration of new technologies to improve operational efficiency while aligning with organizational goals.

Business Needs Analysis and IT Asset Management

• Collaborate with departments to identify technology requirements and recommend solutions.
• Conduct cost-benefit analyses for proposed IT investments to ensure alignment with budget and organizational goals.
• Evaluate and select hardware and software solutions that optimize workflows and improve user experience.
• Manage vendor relationships, negotiate contracts, and ensure the delivery of high-quality IT services and products.
• Maintain an up-to-date inventory of all IT assets, including hardware, software, licenses, and subscriptions.
• Implement asset tracking systems to monitor the lifecycle of IT equipment from acquisition to decommissioning.
• Ensure proper allocation and deployment of IT resources to meet organizational needs.
• Develop and enforce policies for the responsible use, replacement, and disposal of IT assets.
• Optimize asset utilization to minimize costs and maximize efficiency across the organization.

Implementation and Management of System and Data Security Measures

• Establish and maintain security protocols to safeguard sensitive organizational data.
• Regularly review and update cybersecurity measures to address emerging threats and vulnerabilities.
• Implement and test backup and disaster recovery plans to ensure business continuity in the event of a disruption.
• Conduct security training for employees to promote awareness and adherence to IT policies.

Development of IT Infrastructure Documentation and Future Improvement Planning

• Maintain thorough documentation of IT infrastructure, workflows, and processes for ease of replication and troubleshooting.
• Design and oversee the execution of project plans for IT upgrades and implementations, ensuring adherence to timelines and budgets.
• Develop user guides and training materials to ensure staff are well-equipped to utilize IT tools effectively.
• Monitor and report on the progress of IT initiatives, providing regular updates to leadership.

Requirements

• 3+ years managing IT assets (hardware, software, licenses, and subscriptions).
• 3+ years implementing and maintaining cybersecurity protocols and disaster recovery plans.
• 3+ years in managing systems and infrastructure for a distributed workforce, including remote IT environments.
• 3+ years in operational IT planning, adopting new technologies, and staying updated on industry trends.
• Proven experience conducting business needs analysis, developing IT infrastructure documentation, and managing IT upgrade projects.
• Experience managing vendor relationships and ensuring high-quality IT services/products.
• Experience supporting cross-functional teams to identify IT needs and develop solutions preferred.

Location and Physical Requirements

• Permanent work authorization in the United States is required to apply for this position.
• This is a remote, full-time, exempt position. Occasional in-person attendance at meetings and collaboration sessions may be required.
• Ability to work at a desk and on a computer for the full work day. Repetitive motions, such as typing on a keyboard, may be part of the daily tasks.
• While the role is generally not physically demanding, the ability to lift and carry light objects may be required occasionally.
• Strong visual acuity is essential for reading and analyzing data on a computer screen.

Salary and Benefits

• The full salary range for this position is $114,000-126,000 annually. The starting salary will fall within the hiring range of $114,000-120,000, based on the skills and experience of the selected candidate.
• OBUSA offers a competitive benefits package, including health/dental/vision insurance, short-term disability, long-term disability, life insurance, plus a retirement plan with an employer match.
• OBUSA offers PTO, a combined sick and vacation bucket which accrues to a total of 15 days a year, with an additional day a year added for each year of service. We offer ten federal holidays and a week of paid time off at the end of the year.

To Apply

• Apply with a cover letter and resume. Cover letter can be addressed to: Mycah Berryman, CFO (she/her).

Please reach out to if there is any accommodation you might need when applying or if asked to be interviewed.

Outward Bound USA (OBUSA) is an equal opportunity employer and values the inclusion and collaboration among employees of diverse backgrounds and experiences. OBUSA prohibits discrimination against, and harassment of, any employee or applicant for employment because of race, color, religion, sex, gender, pregnancy, genetic information, ethnic or national origin, sexual orientation, marital status, familial status, military or veteran status, qualified individuals with a disability on the basis of the disability, or any other category which may be protected under applicable state or federal law.