Operations Agent at Southwest Airlines in BoiseBoise, Idaho, United States Job Description Department:Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. Job Description:Job Summary For External Candidates: Southwest Airlines will consider your interest for the Boise, ID Operations Agent position if you are currently a resident of the state of Idaho Pay & Benefits:Pay of $19.80 per hour, with the opportunity for future increase per applicable collective bargaining agreement wage scale based on time in position. Opportunities for overtime and shift premiums. Benefits you'll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your Retirement Savings Plan with Companycontributions up to 9.3% of your eligible earnings Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan - when Southwest profits, you profit Competitive health insurance for you and your eligible dependents (includingpets) Southwest offers health plan coverage options that start from the very first day ofemployment. You will have 30 days to select and enroll in your health plan withcoverage retroactively available to your first day of employment. Explore more Benefits you'll love: The People of Southwest Airlines come together to deliver on our Purpose, which is to connect People to what's important in their lives through friendly, reliable, and low-cost air travel. Our Operations Agents carry out important tasks 'above the wing' in the airport, including finalizing details of the weight and balance of aircraft, providing an efficient and hospitable boarding experience for Customers, and coordinating with other workgroups to facilitate a flight's departure. They play a quarterback role in readying a flight for departure while providing Southwest Hospitality to both Internal and External Customers daily. Operations Agents are strong communicators who enjoy working as a part of a Team in a dynamic, safe environment. Additional details: This role is part of a Collective Bargaining Agreement (CBA), and it includes working assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays. U.S. citizenship or current authorization to work in the U.S. required and no current orfuture workauthorization sponsorship available. We continue to look for opportunities to reflect the communities we serve, and welcome applicants with diverse thoughts, backgrounds, and experiences. Responsibilities Provides friendly service to and maintains positive relationships with all internal and external Customers Works in a cooperative spirit to ensure the success of our Company Responsible for providing legendary Customer Service to people boarding the aircraft by coordinating Ramp, Operations, Provisioning and servicing aircraft to ensure on-time departures and quick turnarounds and to make up time on delayed flights Works in airport operation office, gate area, jetways and air freight facilities. May be exposed to a wide variety of weather conditions and jet and machinery noise and fumes. Opens and closes the stations, advising Dispatch of same Handles Station AMS and radio communications traffic as needed Coordinates loading and unloading of aircraft by monitoring ramp activities Answers station operations' telephones Advises Gate Agents when boarding will begin Prepares dispatch release forms and collects weather reports from Ops Suite for the Crew Arranges for fueling of aircraft as required Prepares weight and balance forms. Advises Dispatch, FLIFO and Stations of flight departures / arrivals Closes out flights; files and maintains accurate flight papers. Ascertains that aircraft are properly cleaned and provisioned prior to departure Coordinates special services needed on aircraft such as servicing lavatories, cabin grooming, wheelchairs for Customers and special emergency cleaning Operates boarding bridge, coordinates boarding and deplaning Customers Works with Gate Agents in expediting the check-in process, collects boarding passes and/or electronic boarding data, and verifies boarding counts Checks baggage, when necessary. Uses jetway stairs frequently to carry items from jetway to ramp Writes and submits irregularity reports as required. Checks cargo on hand to see that it is properly logged and accounted for. Checks that all board mail and Company... For full info follow application link. Southwest Airlines is an Equal Opportunity Employer. To view full details and how to apply, please login or create a Job Seeker account