The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
Qualifications
Must maintain 100% commitment to safety policies and procedures.
• Partners with Account Managers to provide sales quotes
• Processes incoming inquiries into company sales system
• Quotes customers using working knowledge of product
• Successfully achieves budgeted Service Center sales goals
• Assists A/R personnel in creating and establishing new accounts and follows up on collections
• Coordinates with Account Managers and Service Center management to keep account activities updated