Customer Service Representative

Location: Farmingdale, NY

Hours: Monday - Friday, 9 AM - 6 PM

Compensation: Up to $18/hour

Onsite Position

Job Responsibilities (including but not limited to):

• Support delivery and installation teams on the road.
• Manage a high volume of phone inquiries related to home deliveries, services, and installations.
• Assist showroom staff with processing delivery tickets and troubleshooting.
• Check in delivery drivers upon their return from routes.
• Prepare and organize next-day delivery documentation.
• Reconcile invoices with run sheets to ensure proper merchandise loading.