Job details

Country

USA

State / Region / Province

Arizona

Work Location

Phoenix, AZ

Domain

Operations

Interest Group

IBPO USA

Company

IBPO USA

Requisition ID

113172BR

Job description

Process Lead
Location: Phoenix, AZ
On-Site

Description of Responsibilities:

• Works with client stakeholders to undertake & support complex sourcing projects to ensure delivery of category strategies.
• Provides client stakeholders with supply market intelligence and market trends in professional services and non-enterprise software services.
• Manages client line manager relationships and vendor relationships.
• Leads the full sourcing process which includes development of scope, supplier selection, commercial negotiation, and contract execution.

Qualifications

• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• At least 4 years of relevant work experience

Basic Preferred

• Excellent written and verbal communication skills
• Highly adaptable team player
• Extremely organized, Strong attention to details
• Problem-solving abilities.
• MS Office proficient.
• Able to work overtime as business needs dictate.
• First-class business communication skills - verbal and written.
• Ability to work with minimal supervision.
• Provide support to the Operations lead in team management.
• Mentoring of team members
• MBA is desirable.
• Specialized certification in supply chain - CPSM / CIPS
• Skills in RPA and automation leveraging internal, and 3rd party applications.

Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise).

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, or face-to-face.

About Us
Infosys BPM Limited, a wholly owned subsidiary of Infosys Limited (NYSE: INFY), provides end-to-end transformative business process management (BPM) services for its clients across the globe. The company's integrated IT and BPM solutions approach enables it to unlock business value across industries and service lines, and address business challenges for its clients. Utilizing innovative business excellence frameworks, ongoing productivity improvements, process reengineering , automation , and cutting-edge technology platforms, Infosys BPM enables its clients to achieve their cost reduction objectives, improve process efficiencies, enhance effectiveness, and deliver superior customer experience.

Infosys BPM has 45 delivery centers in 16 countries spread across 5 continents, with 56,541 employees from 107 nationalities, as of December, 2023.

The company has been consistently ranked among the leading BPM companies globally and has received over 60 awards and recognitions in the last 5 years, from key industry bodies and associations like the Outsourcing Center, SSON, and GSA, among others. Infosys BPM also has very robust people practices, as substantiated by the various HR-specific awards it has won over the years. The company has consistently been ranked among the top employers of choice, on the basis of its industry leading HR best practices. The company's senior leaders contribute widely to industry forums as BPM strategists.

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/Gender Identity/National Origin

Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.