The System Architect (SA) is responsible for designing and building technically complex frameworks to support application development. Additionally, the SA acts as a mentor for application developers both inside and outside of their section and department, guiding the developers on best practices for application development. The SA is expected to have broad experience in technology, with a deep foundation in Microsoft Technologies. The SA is also responsible for researching new technologies and providing recommendations to management around the uptake of those technologies. The SA reviews business projects to understand whether they will have a significant technical impact, and provides project estimates for SA resources that will participate on the project. Additionally, the SA will have input and responsibilities across a range of cross-functional DevOps / Agile areas, including release management and source code management (SCM). Key accountabilities of the function (pls. use suitable verbs as agree, verify, operate, support, prepare, decide, etc.) • Application Framework Ownership: The System Architect will have responsibility for the ongoing development, support, and maintenance of multiple framework components. . These framework components include thick-client, web, services, enterprise application integration / service bus, and batch. This responsibility includes furthering the frameworks by identifying areas for improvement and advancement, and implementing these changes within the frameworks. • Production Support: Provide cross-functional support for performance issues and application errors. Provide both specific expertise on frameworks as well as generic expertise for the technology stack. Help to determine root cause of issues with input from operations and application resources.