Overview

Job Purpose

The ICE Mortgage Technology's Professional Services Consultant will be responsible for driving the adoption, optimization, and deployment of our solutions. Using their expertise and the organization's best practices, the consultant will aid in the design, building, and delivery of the solution. The consultant will also assist in developing business requirements, specifications, process flows, application design, and configuration, along with testing and deployment. The ideal candidate will have three to five years experience implementing software solutions.

Responsibilities

• Design, build and deliver solutions for customer's critical business functions.
• Adhere to and promote best practices and design guidelines.
• Utilize ICE Mortgage Technology's solutions automation to streamline customer processes.
• Identify project issues and risks, then present alternatives and solutions to resolve them.
• Recommend features and improvements to optimize and increase the use of ICE Mortgage Technology solutions.
• Maintain relevant expertise in the mortgage industry.
• Up to 50% travel availability.

Knowledge and Experience

• Mortgage Banking or Financial Services Technology experience required.
• Project Management skills, including status reporting, project documentation, issue resolution, time management and project communication required.
• Encompass experience required.
• Implementation of enterprise software experience preferred.
• Strong Microsoft Office Solutions preferred.

Schedule

This role offers work from home flexibility.

Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status.