Overview

Position Summary

The Assistant Branch Manager (ABM), International Freight Forwarding (IFF) ensures that both Import and Export operations (Air and Ocean) in a Large Branch in the International Division is meeting all service commitments, revenue and profit goals of the Branch. The ABM, IFF overseas the implementation of the Branch security, safety and quality systems administered by ISO 9001, TAPA, C-TPAT, AS9120 and Yusen's initiatives.

Responsibilities

Essential Duties and Responsibilities

Imports (Air and Ocean)

The ABM, IFF oversees the implementation of the import compliance systems and ensures compliance with applicable regulations, including those administered by CBP, FDA and corresponding agencies and regulations outside of the United States.

• Oversee the Import function in the Branch and ensures all activities are in compliance with federal and foreign regulations and are performed in an efficient and cost-effective manner.
• Provide consultative support to Import Manager(s) and CHB Manager(s) to evaluate import requirements, design corrective action plans where needed, and drive the implementation of such plans.
• Ensure consistent application of standard operating procedures and import compliance audit programs in accordance with corporate and governmental guidelines.
• Provide training on policies, procedures and service standards for customs clearance operations. Determines level of import compliance training required for all levels of staff in the Branch. Manages the proper administration of this training.
• Work with branch leadership and Sales teams to improve operations and expand the Branch's revenue from customs services.
• Actively participate in the RFP process related to full range of customs services.
• Ensure compliance requirements are factored in for all new business acquisitions and account development.
• Responsible for meeting key performance indicators targets for Import Operations.

Exports (Air and Ocean)

The ABM, IFF oversees the implementation of the export processes and ensures compliance with applicable regulations, including those administered by TSA, FAA and corresponding agencies and regulations outside of the United States.

• Oversee the export function in the Branch and ensures all activities are in compliance with federal and foreign regulations and are performed in an efficient and cost effective manner.
• Provide consultative support to Export Manager(s) and Supervisor(s) to evaluate export requirements, design corrective action plan where needed, and drive the implementation of such plans.
• Ensure consistent application of standard operating procedures and compliance audit programs in accordance with corporate and governmental guidelines.
• Provide training on policies, procedures and service standards for export operations. Determines level of export compliance training required for all levels of staff in the Branch. Manages the proper administration of this training.
• Work with Branch leadership and Sales teams to improve operations and expand the Branch's revenue from export services.
• Ensure compliance requirements are factored in for all new business acquisitions and account development.

SUPERVISORY RESPONSIBILITIES

• Responsible for supervising Import Managers, CHB Managers, Export Managers for both Air and Ocean departments.
• Carries out management responsibilities in accordance with the Yusen's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

Qualifications

Education and Experience

• Freight Forwarding/NVOCC /Logistics. An equivalent combination of education and experience may be considered.
• Included in this experience is 4+ years of management experience.
• Must have extensive knowledge of both Import and Export Operations (Air & Ocean) in an International Freight Forwarder organization.
• Must be able to provide effective leadership to department managers in Import and Export operations.

• Ability to communicate professionally and effectively with internal and external customers verbally and in writing.

• Customs Broker License may be

The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.

Benefits

Yusen offers a generous Employee Benefits Package including:

• Medical, Dental, and Vision beginning the 1st of the month following start date
• 401k with a company match
• Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more.

Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.

About Yusen Logistics (Americas)

Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.

www.yusen-logistics.com/

Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.

Los Angeles County Only: Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage.