OverviewPosition SummaryThe Senior Sales Executive is responsible for selling and matching Yusen Logistics Americas solutions for local accounts within an assigned territory and maintaining and expanding service offerings within new and existing accounts. This position is located in a branch office of the International Freight Forwarding (IFF) Group. The position works with the branch operations, the product teams, and the Sales Coordinator to achieve revenue generation, account management, and customer satisfaction goals for assigned middle and large size accounts.
ResponsibilitiesJob ResponsibilitiesNew business development:
- Develop and Hunt new business opportunities through research, prospecting, and qualifying new opportunities. This will include customer visits and developing relationships within the defined geographical area or market.
- Focus activity on accounts within the mid to large size customer group with an annual gross profit between $50,000-$200,000. This includes on-boarding 3-8 new clients per year, maintaining an active pipeline of 25 customers within this range with a heavy focus on prospective clients that align with Yusens Logitcis targeted industry verticals.
- Increase market share by closing new business and on-boarding new customers within assigned national territory while achieving assigned financial budget for volume, revenue, and profit.
- Prepare and present proposals, recommend new services, extensions, or enhancements, and overcome objections to closure.
- Work collaboratively on push/pull sales leads with international offices.
- Expected to meet Sales Targets assigned by management.
Maintain and develop existing accounts:
- Increase market share within the existing and inactive customer base.
- Support any transportation issues by acting as liaison between operations and client.
- Work with existing customers on service proposals, rate quotations, and air/ocean transportation schedules for new destinations. Manage ad hoc pricing requests.
- Provide subject matter expertise, guidance, and solution offering for customer regarding export regulations, loading methods, crating, handling freight, and special equipment availability.
Coordinate and liaise with YLA branch operations and customers: - Liaise with the branch operations team on behalf of the customers.
- Coordinate with the credit department to establish lines of credit for new accounts and
negotiate letters of credit and collections of outstanding invoices. Coordinate with the credit department to establish lines of credit for new accounts and negotiate letters of credit and collections of outstanding invoices.
- Provide reports on rates, use of carriers, and significant operational problems.
- May assist, communicate, and follow up with other U.S. and foreign offices regarding targeted or joint customers.
- Proactively establish and maintain effective working team relationships with all branch operations departments.
- Participates and contributes to the development of educational programs offered to clients.
- Maintains accurate records of all sales and prospecting activities, including sales calls, presentations, closed sales, and follow-up activities within CRM.
- Participate in local business activities and events to gain networking opportunities and expose the local market to the Yusen brand and value proposition.
- Coordinate with operations to manage the account receivable to ensure it stays current and help operations collect account receivables within the terms set forth.
QualificationsMinimum Required Qualifications
- Bachelor's degree in a related logistics field preferred and/or five or more years of related experience in freight forwarding, International Operations, logistics, or equivalent combination of education and experience.
- High level of organizational and time management skills
- Is a self-starter that displays strong customer interaction and is customer centric.
- Outstanding interpersonal skills including being persuasive and influential with customer contacts.
Essential Job Functions- Maintain regular and punctual attendance.
- Travel overnight as required up to 35-40%.
- Interact with employees and customers in an appropriate manner.
- Use a computer for tasks such as making updates to CRM, communicating via email and voice.
- Present to customers and other stakeholders in a professional and effective manner.
- Comply with all Company policies and procedures.
- Proficient in Microsoft Office.
The above statements are intended to describe the general nature of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties and skills required.
BenefitsYusen offers a generous Employee Benefits Package including: - Medical, Dental, and Vision beginning the 1st of the month following start date
- 401k with a company match
- Flexible Spending Accounts, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Tuition Assistance Program, Commuter Benefits, vacation, and much more.
Any and all benefits offered are subject to the eligibility requirements, terms, and provisions set forth in the respective policies and plan documents, which you may request from Human Resources.
About Yusen Logistics (Americas)
Yusen Logistics is working to become the world's preferred supply chain logistics company. Our complete offer is designed to forge better connections between businesses, customers and communities - through innovative supply chain management, freight forwarding, warehousing and distribution services. As a company we're dedicated to a culture of continuous improvement, ensuring everyone who works with us is committed, connected and creative in making us the world's preferred choice.
www.yusen-logistics.com/
Yusen Logistics (Americas) Inc. values each individual employee and is committed to a diverse and inclusive workforce by providing equal employment opportunities for all applicants without regard to race, religion, color, sex, national origin, citizenship status, uniform service member status, age, disability, sexual and gender orientation, genetic information, or any other protected status in accordance with all applicable federal, state and local laws.
JILPOSTLos Angeles County Only: Yusen Logistics (Americas) Inc. will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Yusen Logistics (Americas) Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right's Department Fair Chance Act webpage.