ASSYST is seeking a highly skilled Senior Business Analyst specializing in Work Force Management (WFM) to join our client's team in Rockville, Maryland.

Job Location: Rockville, Maryland (Onsite)

This role is pivotal in analyzing the current utilization of scheduling and timekeeping products, assessing departmental scheduling effectiveness, and developing a comprehensive training strategy to support the deployment of Kronos WFM (Dimensions).

Key Responsibilities:

• Develop subject matter expertise in timekeeping and scheduling systems, with a particular focus on Kronos Workforce Timekeeper Version 8.1, to enhance communication, training, and organizational realignment.
• Design and coordinate detailed training plans in collaboration with the project team and vendor.
• Create clear and impactful business process documentation for employee scheduling and timekeeping, while demonstrating system functionalities to users at various levels.
• Collaborate with project teams and functional experts to craft strategic communications, internal marketing, and training materials.
• Develop and produce quick start guides, job aids, online training, videos, and other necessary training materials.
• Manage stakeholder expectations in coordination with the Configuration Manager, fostering positive behaviors in response to operational and organizational changes.
• Facilitate working sessions to gather insights, identify gaps, and ensure that project initiatives are met.
• Produce system-based training materials using tools such as Camtasia, Adobe Captivate, and others as needed.
• Document new and existing processes, ensuring accuracy and comprehensiveness.
• Demonstrate proficiency in principles and practices of organizational design, change management, and organizational development.

Required Qualifications:

• A minimum of 5 years of experience in system-based content development, focusing on applications, tools, and business processes.
• Proven expertise in organizational design, analysis, and facilitating employee engagement groups.
• Ability to work independently in a fast-paced environment, managing multiple priorities and meeting deadlines.
• High attention to detail, with strong analytical skills for process mapping and documentation.
• Experience in developing and designing training curriculum, job aids, and training materials using multimedia tools such as Adobe Captivate, Camtasia, Microsoft Word, PowerPoint, and other web-based platforms.
• Proficiency in Microsoft Excel, Word, and automated email systems like Office 365.

Preferred Qualifications:

• Hands-on experience with Kronos Workforce Timekeeper Version 8.1.
• Familiarity with Workforce TeleStaff Version 7.

ASSYST Benefits : We are proud to offer a robust benefits package including medical, dental, vision, 401(k) retirement plan, disability insurance, flexible spending accounts and more in order for our employees to maintain a secure work/life balance.

ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law.