SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.

What we're looking for

We are looking for a detail-oriented product manager with a growth mindset to drive high-velocity product development and to help optimize the SurveyMonkey product experience to drive engagement within survey creation. We need a proactive and capable product manager who can drive towards execution, manage multiple projects, and collaborate with product peers and cross-functional partners to deliver a high quality and modern survey creation experience. Bonus points if you have experience leading design thinking processes and working with diverse, cross-functional teams.

What you'll be working on

• As a Product Manager on Create, you'll work closely with the lead PM in the Create space to shape and execute on all initiatives. You'll have project ownership and you'll also have mentorship in the space as you build autonomy.
• Prioritizing tasks with a defined set of constraints, writing detailed product requirements and working with cross-functional teams to execute while managing expectations with stakeholders across the company.
• Work closely and collaboratively with other PMs to transform the survey creation process and move the experience onto a more modern tech stack.
• Ensure that long-term investments are on track to deliver while helping to execute on opportunities to release short-term user value.
• Analyze data and other feedback sources to conduct A/B tests and refine product delivery iteratively.
• Engage in design thinking exercises and conduct user interviews, validate prototypes, and conduct competitive analysis.
• Understand and have empathy for survey authors and deeply understand engagement metrics and how they impact other company KPIs

We'd love to hear from people with

• 3+ years experience in Product Management at a technology company
• Experience working in a fast-paced SCRUM environment and partnering cross-functionally with design, engineering, research, and customer-facing teams to conceptualize and implement an iterative product roadmap
• Deep user empathy and ability to advocate for new features with both qualitative and quantitative reasoning
• Solid business judgment and decision making skills; ability to identify, prioritize, make tradeoffs, and get alignment around the highest impact initiatives
• Analytical skills and attention to detail with the ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences
• Ability to use and learn data tools like Amplitude to understand user behavior and determine the impact of product changes
• Highly desirable: Past experience as a software or solutions engineer or UX designer with working knowledge of agile methodologies, coding techniques and design patterns

The base pay provided for this position ranges from $101,065 / year - $136,735 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.

Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

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Why SurveyMonkey? We're glad you asked

SurveyMonkey is a place where the curious come to grow. We're building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback and our core values into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including our annual holiday refresh, our annual week of service, learning and development opportunities like Curiosity Week, and our C.H.O.I.C.E Fund.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.