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Customer Service Contract: North Chicago, Illinois, US
Salary: $23.00 Per Hour
Job Code: 355407
End Date: 2024-11-28
Days Left: 16 days, 2 hours left
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Job Summary: - Fluent in Spanish and English (verbal and writing)
- This position is Nonexempt. Hours over 40 will be paid at Time and a Half.
- 3 - 5-year experience required.
- Takes inbound or places outbound calls to provide information to customers.
- Utilizes a database to retrieve customer or company information.
- Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
- Must demonstrate patience, tact, empathy and problem-solving skills with consistently good voice quality.
- Can organize and handle calls with speed and accuracy.
- Can work with complex computer applications and resource materials.
- Can use multiple operating environments (Windows, DOS, Mainframe).
- Required to have skills in the following PC software products, Lotus Notes, Excel, MS Word
Pay Range: $20 to $23 per hour
Job Requirement - Customer service
- Spanish
- Calling
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- Email
- Phone
- Anwesha Mohapatra
-
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