Welcome to IntePros, a certified woman-owned company specializing in innovative and results-oriented recruiting and staffing solutions. We take immense pride in genuinely understanding what drives and inspires exceptional individuals like you. Your success is our priority, and we are dedicated to actively shaping your long-term career journey. At IntePros, we believe in comprehensive well-being. You have access to our medical, dental, vision, and mental health programs, ensuring your health and wellness are taken care of. To support your continuous growth, we also provide a $1,500 per year education and professional certification fund. Diversity and inclusion are cornerstones of our company ethos. IntePros is proud to be an equal opportunity employer. We do not discriminate in employment on the basis of race, color, religion, sex, pregnancy, gender identity, national origin, sexual orientation, disability, age, veteran or military status, retaliation, or any other characteristic protected by law. We celebrate the rich tapestry of backgrounds and perspectives that make us stronger as a team. Please note that only qualified individuals being considered will be contacted. We appreciate your interest and look forward to potentially embarking on a transformative journey together. RMA Service Specialist I1st ShiftPay Rate: $20.50W2 hourly - NO C2C•Receive incoming instruments Shipping/Receiving. Review all accompanying paperwork, including a customer completed Service Request form or Purchase Order with special instructions. Create service request as needed using computer system.•Contact customer to verify information or answer customer inquiries via phone, fax, and email. Obtain customer approvals for work to be performed. Re-enter order information as needed, following customer instructions and system requirements.•Provide customers and channel partners with order status, lead time, pricing, discount information, and quotations. REQUIRED:•High School Diploma or GED•Min. 1 year customer support related duties•Experience in a manufacturing environment a plus•Typing Skills - Comfortable with working on a computer•Basic knowledge of a sales/customer service environment#LI-RS1