We are currently looking for a Client Service Representative to join our Fuel Tax team in Madison, WI.
Job Duties:
- Work with clients to obtain required data and documents
- Provide account information as requested
- Proactively reach out to clients for needed information and/or paperwork
- Analyze, validate, compile, and file customer tax reports
- Process and contact new clients to review and set-up their specific account/services
- Work with customers to establish and maintain relationship
- Gather web access level information and documents from the customer
- Data entry and validation
- Provide accurate and timely information regarding our service, products and processes.
- Recognize and correct inconsistencies in data and documents.
Experience:
- Customer service: 1 year (Preferred)
- Microsoft Office: 2 years (Preferred)
- Excellent attention to detail
This is an hourly position with starting pay ranging between $17 - $19
Work Location: In office. This is NOT a remote position.