Cash Collector

job
  • Axelon
Job Summary
Location
Horsham ,PA 19044
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
15 Nov 2024
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Job Description
Cash Collector
Horsham, PA
12 Months
This position may require driving from different offices at times for training and collaboration with different team members.
Description:
Role Description:
  • Responsible for receiving inbound calls to resolve customer queries & make outbound calls to perform collection attempts.
  • nalyze accounts and achieve collection targets as per Dialer Strategy.
  • Responsible for overseeing collection activities of all the active customers of North America & Canada customers.
  • Manage collections and provide early stage customer service to avoid any customer complaints.
  • Coordinate with cash applications team for accurate application of funds and remittance advice.
  • Work on disputes of assigned portfolio to drive resolution/closure.
  • Work on unapplied cash of assigned portfolio.
  • Manage portfolio review calls with internal/external stakeholders.
  • Process adjustments, write off, netting requests, refunds, Account Reconciliations. Maintain daily adherence as per business requirements.
  • nalyzing daily AR reports to drive cash collection.

Requirement and Qualifications:
  • 5-7 years of experience required in North America/Canada Collections.
  • Proficient in both verbal & written communication with excellent American pronunciation. Proficiency in GETPAID/Collection tools.
  • System knowledge in ERP's - Oracle, ADMIN/CARMS, COMPASS, Account Ledger, IBS, NexGen etc.
  • Work experience in a shared service contact center in mandatoryDriving to the other offices when necessary for collaboration and training.
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