Customer Service Representative

job
  • Compunnel
Job Summary
Location
Tempe ,AZ 85285
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
27 Nov 2024
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Job Description
  • Customer Service
  • Tempe AZ
  • Onsite.
  • Experience required in handling phone calls regarding customer inquiries.

    Purpose of Role: Executes Transactions as per prescribed timelines and follows all predefined procedures with the objective to meet SLA targets for the specific process within guidelines, policies and norms of the client

    Minimum Experience : 2 + years

    • Working experience on Excel.
    • SLA Compliance.
    • Process Compliance.
    • Customer Interaction.
    • Customer Service, soft skills.
    • Flair to customer support/ customer care Knowledge management Basic troubleshooting skills Knowledge on operating systems Basic computer tools/ application of knowledge Basic knowledge on printers, PCs, Laptops, etc.
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