Job Posting: Workers' Compensation Claims Handler

Location: Chicago, IL

Work Schedule: Plant-based position with a potential hybrid schedule after full training

Position Overview:

We are seeking a skilled and customer-focused Workers' Compensation Claims Handler to manage complex claims efficiently while ensuring excellent service and cost control. The ideal candidate will possess in-depth knowledge of Illinois Workers' Compensation laws and have proven experience in lost-time claims handling.

Key Responsibilities:

• Investigate and process complex Workers' Compensation claims to assess exposure and liability.
• Handle a full caseload, including cases of increased severity, with well-developed action plans for timely resolution.
• Assign and manage reserves throughout the claim lifecycle.
• Calculate and issue benefits, make adjustments, and settle claims within authority levels.
• Prepare and submit required state filings within statutory deadlines.
• Coordinate vendor referrals for investigations or litigation management as needed.
• Utilize cost containment techniques, including strategic vendor partnerships, to manage overall claim expenses.
• Manage claim recoveries such as subrogation, Second Injury Fund excess recoveries, and Social Security/Medicare offsets.
• Report claims to excess carriers and ensure accurate documentation of claim files.
• Communicate claim activity and resolutions effectively with claimants and clients.
• Refer cases to supervisors or management when necessary.

Required Skills and Qualifications:

• Proven ability to handle complex Workers’ Compensation Lost Time claims.
• Proficiency in developing and executing action plans for cost-effective resolutions.
• Strong communication, negotiation, and interpersonal skills.
• Analytical and interpretive abilities to evaluate claims effectively.
• Proficiency in Microsoft Office and other PC applications.

Preferred Skills:

• Experience with strategic vendor management and cost reduction strategies.
• Ability to work collaboratively in a team environment.

Required Experience:

• 3-5 years of Illinois Workers' Compensation claims management experience.

Education:

• College degree preferred, or equivalent combination of education and 3-5 years of relevant Illinois claims experience.
• High school diploma with 3-5 years of related experience will be considered.

Additional Information:

• Initial onsite work is required for training.
• Hybrid work schedule may be considered after training is complete (date to be determined).