Job Responsibilities:

• Assist in monitoring group email inboxes to ensure prompt responses.
• Update shared calendars, schedule conference rooms, and maintain organizational charts.
• Prepare and organize files for imaging and document management.
• Generate and send accurate first-payment letters to borrowers.
• Coordinate the satisfaction process for loans that are paid in full.
• Manage, process, and review release documents; ensure timely execution by lenders.
• Deliver exceptional customer service to lenders, borrowers, internal staff members, and external vendors.
• Manage and process incoming and outgoing mail.
• Review, scan, and prepare daily deposits for received checks.
• Review and distribute outgoing checks to appropriate recipients.

Qualifications:

• 1-2 years of experience in LOAN SERVICING (will consider candidates with commercial loan or banking background).
• Proficiency with Microsoft Office, particularly Excel and Word.
• Associate or bachelor's degree preferred, or equivalent professional experience.
• Strong time-management skills, with the ability to work under pressure and meet deadlines.
• Excellent organizational abilities.

Additional Information:

• Compensation : $25-$30/hour
• Location : Fully in-office
• Schedule : 8 AM - 5 PM, Monday - Friday
• Employment Type : Contract, starting as soon as possible and extending through January 31st, with potential for extension or transition to a permanent role based on business needs.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.