A well established and continuously growing food manufacturer in the Lebanon, IN area is seeking a Quality Assurance Manager to initiate and run their QA department. You will play a critical role in ensuring the safety, quality, and regulatory compliance of their food products. You will build and lead a team of quality professionals to implement and maintain robust quality systems that meet or exceed industry standards and customer expectations.
Responsibilities:
- Quality Systems:
- Develop, implement, and maintain comprehensive quality management systems, including HACCP, GMPs, and SSOPs.
- Conduct regular internal audits to assess compliance with quality standards and identify areas for improvement.
- Collaborate with cross-functional teams to ensure alignment with quality objectives.
- Regulatory Compliance:
- Stay updated on relevant food safety regulations, such as FDA, USDA, and FSMA.
- Ensure compliance with all regulatory requirements, including labeling, allergen control, and traceability.
- Manage and respond to regulatory inspections and audits.
- Quality Control:
- Oversee incoming raw material inspections and finished product testing.
- Monitor and analyze product quality data to identify trends and potential issues.
- Implement corrective and preventive actions to address quality problems.
- Team Leadership:
- Lead and mentor a team of quality assurance professionals.
- Recruit, hire, and train new team members.
- Set performance expectations and provide regular feedback and coaching.
- Customer Satisfaction:
- Respond to customer complaints and inquiries related to product quality.
- Collaborate with customer service and sales teams to resolve issues and maintain customer satisfaction.
- Continuous Improvement:
- Identify opportunities for process improvement and implement solutions.
- Drive a culture of continuous improvement and innovation.
- Utilize data-driven decision-making to optimize quality processes.
Qualifications:
- Bachelor's degree in Food Science, Microbiology, or related field.
- 5+ years of experience in quality assurance within the food manufacturing industry.
- Strong knowledge of food safety regulations and quality management systems.
- Proven leadership skills and ability to manage teams effectively.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite 1 and quality management software