REQUIRED LEADERSHIP TRAITS: Communication - The successful candidate will be skilled in clearly and succinctly communicating with customers and co-workers. The candidate will demonstrate both verbal and written communication skills. Motivation - The successful candidate will be motivated to complete tasks/projects in a timely and professional manner. Positivity - The successful candidate will be able to provide a positive demeanor when interacting with customers and co-workers. Trustworthiness - The successful candidate for this position will consistently demonstrate integrity by being open and honest. Responsibility - The successful candidate will take responsibility for both the successes and failures of his or her work. Accountability - The successful candidate will be held accountable for his or her actions. Commitment - The successful candidate will demonstrate the willingness to put in the extra hours to complete an assignment. Similarly, the successful candidate will keep promises and commitments. Flexibility - The successful candidate will understand that last-minute changes always occur at work and will demonstrate flexibility by accepting whatever changes come their way. DUTIES: Execute daily service orders as required. Install telecommunication hardware, including Category 6 cabling. Perform routine maintenance. Analyze connectivity issues. Test, locate, and repair equipment problems. Dress, terminate and test cables and components. Maintain telecommunications equipment and install, rearrange and remove equipment and associated wiring. Verify service by testing circuits and equipment. Read and interpret circuit diagrams and electrical schematics. Work varying hours including possible mandatory overtime, weekends and holidays, evenings, on-call duty, works between various office locations. Participate in special projects as required. Follow all company as well as US Government/DOE policies and procedures. Provide After-Hour Support Duties. REQUIRED SKILLS AND ATTRIBUTES: 5 years of overall related experience. 2 years of related telecommunications experience. 2 years working knowledge of TDM networks. 2 years of experience with voice and data cabling circuits/standards such as: analog, digital, POTS, PRI, BRI, CAT-3, CAT-5, CAT-6, and Fiber Optics. Ability to communicate. Ability to work independently with minimal supervision. Ability to work effectively as a member of a team to accomplish tasks and resolve technical issues. Ability to work in a high-demand, fast-paced environment. Ability to work with power tools. Ability to work on a ladder as required. Ability to lift at least 50 pounds. Ability to obtain and maintain a U.S. Department of Energy Q level security clearance. PREFERRED SKILLS AND ATTRIBUTES: Bachelor's Degree in a related technical discipline, or the equivalent combination of education, technical training or work experience. Strong customer service experience is highly preferred. Experience with basic data networking. Experience with various models of Cisco Voice over IP phones. Experience supporting a U.S. Government customer. EDUCATION & CERTIFICATIONS: Bachelor's Degree in a related technical discipline, or the equivalent combination of education, technical training or work experience. J-18808-Ljbffr