Overview Our mission is to touch and enhance lives through the joy that is Krispy Kreme, and in the role of Shift Supervisor, you play a big part in delivering that joy by running an efficient and happy shop. If you are organized and enjoy all aspects of making and selling doughnuts, this job is for you What will you do? Oversee the proper operations of all shop activities that revolve around making our sweet treats and inspiring customer wonder. Train our Krispy Kremers to assist customers in a fun and joyful way. Plan for the types of doughnuts we'll make and keep things on track to ensure they are hot and ready. Engage with customers to help them select doughnuts, operate our point-of-sale system, drive through, and make beverages. Ensure uniforms are clean and tidy, and maintain cleanliness in the shop. Help plan the scheduling and work shifts for the team, acting as both a leader and a team player. Handle customer complaints or other issues that may arise. Represent Krispy Kreme by making our guests feel welcomed and at home in our shops. Assure shop safety by locking doors when closing and handling cash and security. On the move Get ready to get moving This isn't the role for someone who wants to sit all day. You'll be packing doughnuts (gently), sweeping, mopping, engaging with our guests and fellow Krispy Kremers, and helping in all aspects of the shop. Keep in mind our shop is a dynamic environment; it might be warm and a bit noisy by our equipment or chilly on a loading dock. What you should have Be 18 years of age or older. Flexibility to work any day of the week. Reliability and great organizational skills. Enjoyment in communicating and leading others. Preferably have a high school diploma or GED. You are applying for work for a franchisee (Franchise Name) of Krispy Kreme, not Krispy Kreme Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. J-18808-Ljbffr