Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 53,000 compassionate caregivers across 12 states. We’re looking for people who care about others, who are willing to listen, lean in and make impactful change. Each role at Help at Home can have a positive impact in supporting our caregivers and clients. If you are someone who leads with passion and integrity and are looking to join a rapidly growing, industry leading team, Help at Home may be a good fit for you.

Job Summary:

The Director of Health and Wellness leads the strategic design, implementation, communication, and administration of the organization’s health and welfare, wellness, absence management, and retirement benefit programs. This role ensures that programs align with the organization’s strategic goals, promote employee well-being, and maintain compliance with applicable regulations. The Director collaborates across departments to deliver competitive and innovative solutions that enhance employee engagement, retention, and organizational performance. The position reports to the VP of Total Rewards.

*This is a REMOTE position.

Essential Duties and Responsibilities:

• Develop, implement, and manage comprehensive health and welfare benefits, retirement programs, and wellness initiatives, including medical, prescription drug, vision, dental, life, AD&D, disability, absence management, FSA, and defined contribution programs.
• Design wellness programs that foster a culture of health, improve employee engagement, and address organizational well-being goals.
• Continuously evaluate benefit and wellness offerings to ensure competitiveness, value, and alignment with organizational objectives.
• Maintain compliance with policies, regulations, and reporting requirements, including overseeing audits and preparing state and federal filings.
• Manages the Company’s benefit plans with proper financial controls, accurate records, and compliant procedures (including leading the annual audit of plans).
• Oversee benefit programs’ financial integrity by implementing robust controls and ensuring accurate recordkeeping.
• Manage vendor partnerships, lead contract negotiations, and ensure vendors meet service-level expectations
• Lead annual open enrollment, including plan design updates, communication strategy, system updates, and employee education campaigns.
• Create year-round communications to promote benefits and wellness offerings, increase awareness, and address employee inquiries.
• Support due diligence and integration of benefit and wellness programs in mergers and acquisitions to ensure seamless transitions.
• Lead, mentor, and develop the benefits and wellness team to achieve high performance and engagements
• Partner with HR, Legal, Finance, and HRIS teams to optimize administration, ensure compliance, and integrate Workday functionality.

Required Skills/Abilities:

• Proven ability to design and deliver innovative and competitive benefits and wellness programs.
• Experienced in analytical and quantitative analysis, with advanced expertise in MS Excel.
• Exceptional project management and organizational skills, with an ability to manage multiple priorities in a dynamic environment.
• Excellent communication and interpersonal skills to engage employees at all levels.
• Demonstrated ability to work collaboratively across functions and influence key stakeholders.
• Strong knowledge of change management principles.

Education and Experience:

• Bachelor’s degree in HR, Business Administration, or a related field; advanced degree or HR certification preferred.
• A minimum of 10 years of HR experience, with at least 5 years focused on health and wellness program design and administration.
• Experience implementing and administering benefits programs in Workday.
• Expertise in multi-state benefit regulatory requirements, including ACA, ERISA, COBRA, and HIPAA compliance.
• Proven success in designing and managing wellness programs aligned with organizational goals.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer
• Ability to travel monthly or quarterly; may fluctuate based on business needs
• Majority (90%) of work is conducted indoors in air-conditioned or well-ventilated facilities.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request.

Help At Home is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status.

Data Security and Privacy Statement

At Help at Home, we prioritize protecting your personal information during the hiring process. We comply with all relevant data privacy regulations, including HIPAA and SOX where applicable. Your data will only be used to assess your employment suitability and won't be shared with unauthorized parties.

We use strong security measures to protect your information from unauthorized access or disclosure. By submitting your application, you consent to this process. You can access, modify, or request deletion of your data by contacting us.

Employees must adhere to our data protection policies and legal requirements to safeguard sensitive information.