RESPONSIBILITIES

• Supports the management team in assigned business units to ensure effective employee relations in matters of supervision, discipline, termination, motivation and performance management procedures, practices and policies. Conducts timely and thorough complaint/charge investigations and makes appropriate recommendations.
• Acts as an impartial teammate advocate to ensure that all individuals receive fair and equitable treatment.
• Support recruitment activities for designated business unit to include building pipelines of talent for future openings.
• Reviews dashboard information and makes recommendations to management and leadership for continuous improvement including follow-up; generates, analyzes, and presents HR metrics reporting to management.
• Drives internal communications plans regarding policy changes and organization announcements; can include compensation, benefits, or company policies in conjunction with the HR team.
• Works with management to drive the performance management process, development plans, and individual performance improvement plans for teammates in the assigned facilities.
• Partners with HR colleagues and field operations leadership team in development and execution of human resources initiatives to meet business goals.
• Works with HR Leadership to communicate, implement and administer company policies/procedures in the areas of affirmative action, benefits, and compensation, training, employment/outplacement, and quality initiatives to meet the business goals.
• Provides individual coaching/counseling to all teammates using conflict resolution and mediation techniques, intervention and change management strategies as circumstances dictate. Refers teammates to the appropriate resources/services, where applicable.
• Leverages the exit survey process and related turnover data to identify and address retention issues.
• Performs additional duties as directed.

EDUCATION & EXPERIENCE

• Bachelor’s Degree in HR or related field
• 2+ or more years of related experience (HR Business Partner/Generalist, HR Center of Excellence, etc.)
• Or any combination of education and experience to meet the above requirements
• Multi state exposure is a plus

KNOWLEDGE, SKILLS, & ABILITIES

• Relies on experience and judgement to manage daily work with little direction or guidance
• Demonstrated skill and confidence in proactively building relationships both internally and externally
• Ability to make decisions in a changing environment and provide council to others
• Relies on pre-established guidelines to perform job functions, but works well with little direction or instruction
• Communicates effectively and persuasively, both verbally and in writing
• Manages time and resources effectively through strong organization, multi-tasking, delegation, time management and project management skills
• Works independently as a self-starter committed to delivering the highest in customer service, quality and results
• Anticipates problems and works proactively to solve them through creative thinking and collaboration