SUMMARY

The Learning & Development Specialist assists with implementing and overseeing programs that increase learning and operational efficiency, strengthen employee knowledge, skills and abilities, improve leadership and support a learning culture within the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

• Assists with the design and implementation of a variety of initiatives, action plans, programs, and training materials that employ e-learning, virtual learning, site-based training, assessments, or other solutions.
• Coordinates with external agencies to deliver timely and appropriate training where necessary to address organizational needs.
• Work with subject matter experts to define learning objectives for training programs. Gather information and tools to build content and ensure the learning contents are adapted and translated in order to allow a dissemination of content to all enterprise locations.
• Assists with and supports the annual talent management and succession planning process and coordinates contributions of key stakeholders to ensure effective implementation of action items.
• Assists in the development and tracking of learning reporting to ensure tracking of KPIs to drive improvements.
• Assists with the selection and implementation of a Learning Management System (LMS) to ensure the platform meets the needs of the business and the content is supporting business initiatives.
• Helps build the LMS and performs administration within the system including management of learners, teachers, planning and logistic aspects.
• Management of LMS platform, follow-up of design evolution, design of learning paths, creation of learning sessions, management of discussions, creation of reports, and analysis of data to propose improvements to further develop learning efficiency.
• Contributes to the development of an enhanced employee orientation and Manager induction program. Updates these programs as needed.
• Works closely with all areas of management to support training and learning initiatives and ensures consistency in strategic alignment.
• Perform other related duties as required and assigned.

KNOWLEDGE AND SKILLS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Skill in planning, organizing, and coordinating training activities.
• Knowledge of various learning tools and techniques to create and implement training programs to effectively address business needs.
• Requires effective oral and written communication skills including the ability to present ideas, and/or facts and recommendations effectively. Solid interpersonal and communication skills with a collaborative ability to work with diverse colleagues.
• Must have strong computer skills including proficiency in Microsoft Office, Word, and Excel. Power user level PowerPoint skills required.
• Excellent follow-up and organizational skills with the ability to multi-task.
• Experience creating and managing employee surveys in order to facilitate the feedback gathering with regard to management, communication and training and identifying ways to enhance employee satisfaction within the organization.

EDUCATION/TRAINING/EXPERIENCE

• Bachelor’s degree in human resource, psychology, organizational development or other relevant discipline required.
• 1-3 years of Human Resource or training experience in manufacturing and/or supply chain environments preferred.
• Experience working with performance appraisal tools and supporting training plans and delivering training in support of business goals.
• Experience managing Learning Management System and creating eLearning content.

CERTIFICATES/LICENSES/REGISTRATIONS/TRAVEL

Some travel required in support of training initiatives, including overnight travel.