Our client, a global industrial manufacturer, is looking to hire an experienced full-time IT Manager to join their team in Mountainside, NJ (this will be 4x/week onsite).

This role is essential in supporting their infrastructure, applications, and ensuring a smooth user experience for both our US and international teams.

Key Responsibilities:

• Leadership & Direction: Lead and manage all IT functions, including infrastructure, applications, and user support.
• Technical Support: Troubleshoot and resolve technical issues related to applications, systems, and networks.
• Maintenance: Perform routine maintenance tasks, such as system patching and scripting.
• Onboarding: Oversee the setup process for new hires, including logins, passwords, email accounts, and hardware configuration.
• Policy Development: Develop and implement IT policies and procedures to maintain a secure and efficient IT environment.
• Training: Train staff on basic IT practices to promote self-sufficiency.
• Collaboration: Work with the Director of Finance and other departments to ensure IT initiatives align with business goals.
• Customer Service: Provide exceptional customer service to all internal users, both domestically and internationally, with support from an overseas IT technician.

Qualifications:

• Education: Bachelor s degree in information technology or related field (preferred)
• Experience: Minimum of 5 years in a similar IT management role
• Technical Skills: Strong experience working in a Microsoft environment, including Active Directory and ADUC Proficient in system administration tasks, including patching and scripting. Experience with SAP and Power BI is a plus.
• Soft Skills: Excellent communication and interpersonal skills. Ability to prioritize multiple tasks and work independently. Strong customer service focus.