Who we are

Neros is transforming a defense industry mired in costly, behemoth machinery-to circumvent a looming vulnerability gap, to give dismounted soldiers a fighting chance against tanks, and ultimately, to get as many humans off the battlefield as possible.

While consumer technology is evolving by bounds on the smaller-cheaper-better path, U.S. defense technology wallows in the large, centralized, and wildly expensive paradigm. Our air, land, and sea machinery budget is staggering; yet these large assets can still be vulnerable to very small weapons. When swarm technology comes into its own, the asymmetry will escalate. Nowhere is the pattern more glaring than in small unmanned aerial systems (sUAS)-drones.

What you'll be doing

• Responsible for all written technical requests from customers, prospective customers, and partners
• Provide technical support to Neros customers as needed
• Serve as internal resource to BD team on all technical matters
• Create and maintain detailed technical documentation, user manuals, and troubleshooting guides to support customers and streamline technical operations
• Represent the company at industry events, trade shows, and with key customers, showcasing product features and capabilities

You should have the following

• 3+ years in a technical or applications engineering role, preferably within the drone, robotics, or consumer electronics industry
• Strong knowledge of FPV drone systems, including flight controllers, ESCs, radio and video transmitters, and batteries
• Skilled in configuring, tuning, and troubleshooting FPV drones and related software (e.g., Betaflight, INAV, or similar platforms)
• Exceptional interpersonal and communication skills, with the ability to simplify complex technical topics and work closely with end-users
• Strong analytical skills with the ability to diagnose and solve technical issues efficiently
• Collaborative attitude with a proactive approach to problem-solving and continuous improvement

We're an equal opportunity employer. We welcome all applicants without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.