Overview

As a global market leader, iPipeline combines technology, innovation, and expertise to deliver ground-breaking, award-winning software solutions that transform the life insurance, financial services, and protection industries. With one of the industry's largest data sets, we help advisors/advisers and agents to transform paper and manual operations into a secure, seamless digital experience - from proposal to commission- so they can help better secure the financial futures of their clients.

At iPipeline, you'll play a major role in helping us to provide best-in-class, transformative solutions. We're passionate, creative, and innovative, and together as a team, we continually strive to advance, accelerate, and expand the reach of our technology. We value different perspectives and are committed to creating an environment that embraces diverse backgrounds and fosters inclusion.

We're proud that we've been recognized as a repeat winner of various industry awards, demonstrating our excellence and highlighting us as a top workplace in both the US and the UK. We believe that the culture we've built for our nearly 900 employees around the word is exceptional - and we've created a place where our employees love to come to work, every single day.

Come join our team!

About iPipeline

Founded in 1995, iPipeline operates as a business unit of Roper Technologies (Nasdaq: ROP), a constituent of the Nasdaq 100, S&P 500®, and Fortune 1000® indices. iPipeline is a leading global provider of comprehensive and integrated digital solutions for the life insurance and financial services industries in North America, and life insurance and pensions industries in the UK. We couple one of the most expansive digital and automated platforms with one of the industry's largest data libraries to accelerate, automate, and simplify various applications, processes, and workflows - from quote to commission - with seamless integration. Our vision is to help everyone achieve lasting financial security by delivering innovative solutions that connect, simplify, and transform the industry.

iPipeline is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to gender, race, color, religious creed, national origin, age, sexual orientation, gender identity, physical or mental disability, and/or protected veteran status. We are committed to building a supportive and inclusive environment for all employees.

This is an office-based position.

Responsibilities

Analyze business issues, define requirements, design computer programs, and recommend automated system controls and protocols to solve organizational information issues. Determine operational objectives, gather information, and evaluate output requirements and formats. Work closely with end users to analyze, define, model, and document systems requirements. Identify project milestones, phases, and elements, and keep team within timeline and budget. Construct workflow charts and diagrams, study system capabilities, and write specifications. Develop organizational change management framework and conduct user acceptance testing. Maintain automated system protocols by writing and updating procedures. May create end-user documentation (e.g., user guides, process flow charts, training materials) and deliver training.

• Requirements Elicitation: Lead individual and group meetings to gather detailed business requirements. Perform impact analysis. Identify and analyze scope change.
• Process Improvement: Identify opportunities for business process improvement and make recommendations.
• System Specifications: Develop system specifications and work closely with development teams to ensure alignment with business needs.
• Stakeholder Management: Facilitate requirements meetings and workshops with stakeholders.
• Solution Evaluation: Assist in evaluating potential solutions to meet business requirements.
• Lead Requirements Gathering: Independently gather and document detailed business and technical requirements from multiple stakeholders for various workstreams. Enhanced understanding of software best practices and apply in consultative approach.
• Advanced Data Analysis: Perform more complex data analysis and create reports and dashboards for decision-making.

Qualifications

Technical Competencies

• Intermediate Business Analysis and Configuration Tools: Proficiency in more advanced tools and software for requirements management and documentation (e.g., Jira, Excel, Word, Microsoft Visio, PowerPoint). Undertake medium complexity configuration activities. Strong understanding of database structures and write basic queries (SQL).
• Intermediate Data Analysis: Ability to conduct more detailed data analysis and create complex reports using data analysis tools or databases (e.g., SQL).
• Understanding of SDLC Methodologies: Deeper understanding of SDLC methodologies and the ability to apply them in various project contexts.
• Documentation Skills: Ability to create detailed business requirement documents and functional specifications.
• Business Process Modeling: More advanced understanding of business process modeling techniques.
• Business Analysis Techniques: Proficient in various business analysis techniques such as SWOT analysis, GAP analysis, and root cause analysis.
• Problem Solving Skills: Skill in managing and documenting detailed requirements and user stories, with the ability to use modeling tools. Deeper understanding of the technical integrations and documentation. Strong problem-solving and critical thinking skills.

Education, Knowledge, Skills, and Abilities

• Typically requires a bachelor's degree in Business, IT, or a related field (or international equivalent).
• Typically requires 3+ years of business analysis or related experience.
• Expanded knowledge and expertise in their field.
• Develop, continuously demonstrate, and master skills, job, and core competencies.
• Mastery of business analysis principles.
• Ability to work independently and manage multiple tasks effectively.
• Certified Business Analysis Professional (CBAP) or similar certification a plus.