At BI WORLDWIDE, we are committed to creating belongingness, where D&I is a priority. We invite you to join us as we continue to expand our culture of inclusivity, collaboration, and authenticity together.

Our Learning team is seeking interest for a Managing Director. The Managing Director will staff and manage the production of all digital learning content as well as the ongoing development and support of our Chameleon Cloud™ eLearning development platform.

Requirements include:

• Deep understanding of the interactive/technical agency service business including technical, creative and production processes
• Extremely strong service operations expertise with an emphasis on the pace and breadth of agency operations serving the Fortune 500
• Ability to manage and lead technical product development
• Passion for leading edge technology and operational excellence
• Proven, successful consultative communications skills
• Experience in creating web-based product and/or learning solutions
• Proposal and business writing experience
• Excellent presentation skills
• Strong people and client management skills
• Working understanding of learning technology preferred
• Knowledge of technical or creative development frameworks
• Knowledge of media production processes including wireframing, imagery, sound, video, 2D and 3D animation preferred

Specific responsibilities include:

• Manage the agency operations of our custom eLearning development business through high growth while maintaining our high-touch client service and creative excellence
• Oversee the ongoing development and support of our Chameleon Cloud™ eLearning development platform
• Manage to profitability and growth goals
• Develop the structure of the DLC group to meet forecasted growth then staff the structure appropriately with internal staff and key suppliers
• Manage team "leads" in the work direction of people and processes in each functional area (PM, creative, instructional design, production, and product development)
• Approve timeline and budgets for the service side of the business
• Contribute to strategic direction of Learning as an executive leader

Education/Experience Required

• College degree in software engineering, or interactive media field preferred
• 3-5 years management experience in agency operations
• Five years' learning, technical and/or marketing agency experience