About Wilmington Health
Since 1971, Wilmington Health has been committed to the care and health of our community in Wilmington as well as all of Southeastern North Carolina. Wilmington Health is structured as a multi-specialty medical practice with primary care providers integrated into the system. In this way, Wilmington Health is able to provide a comprehensive and coordinated approach to the care of all our patients. Wilmington Health is committed to using collaborative, evidence-based medicine in providing the highest quality of care to the patients we serve.
Purpose:
Administers clinical care for and treats patients in medical office, as directed by Physician, Advanced Clinical Provider, Registered Nurse or supervising department manager, by performing the following duties
Essential CMA Duties/Responsibilities:

• Prepares patient for and assists with examinations
• Administers injections and medications, dresses wounds and incisions, provides accurate and consistent information to the patient using an established protocol, interprets Physician's instructions to patients, assists with emergency and minor procedures, and performs related tasks as directed
• Collects patient data and maintains records of vital statistics and physiological/biological information in Electronic Medical Records (EMR) system
• Cleans and sterilizes instruments and equipment, and maintains stock of supplies and medications
• Conducts specified laboratory tests
• Acts as receptionist, performs secretarial duties, may communicate with insurance companies, and calling in/faxing prescriptions
• Communicates with managed care for prior authorizations. Schedules procedures on campus and off site
• Responsible to respond to/triage patient phone calls and messages
• Educates patients and instructs on any medications, treatment plans, etc.

Other Duties:

• Application and removal of casts and splints using a variety of materials including but not limited to plaster and synthetic casting materials with minimal or no supervision
• Set up for injections (injections given by provider)
• Autoclave use; sterile instrument preparation
• Application and adjustment of orthopedic devices such as braces and splints
• Perform wound care at provider direction
• Provide patient education on the care of cast, splint or Durable Medical Equipment

QUALIFICATIONS
Required:

• Active CMA or RMA/LPN Certification from accredited association
• BLS/CPR Certification

Preferred:

• One year clinical experience
• Splinting and casting experience.

ADA Physical Demands:
Rarely (Less than .5 hrs/day) Occasionally (0.6 - 2.5 hrs/day) Frequently (2.6 - 5.5 hrs/day) Continuously (5.6 - 8.0 hrs/day)
Physical Demand
Required?
Frequency
Standing
Continuously
Sitting
Frequently
Walking
Continuously
Kneeling/Crouching
Rarely
Lifting
Rarely
Certified Medical Assistant (CMA) Competencies
General

1. Customer Service
2. Professionalism/Integrity/Responsibility
3. Teamwork/Process Focus
4. Dependability/Punctuality
5. Interpersonal Relationships/Communication
6. Judgment/Decision Making/Problem Solving
7. Quality/Quantity
8. Initiative
9. Safety/Housekeeping
10. Organizational Skills/Time Management
11. Meds/IVs
12. Specimen Collection
13. Assessment Skills
14. Phone Skills/Triage
15. Equipment Use/Maintenance
16. Procedures
17. Computer Knowledge
18. Documentation

Required: LPN/CMA/RMA
Wilmington Health is an Equal Opportunity Employer committed to providing equal opportunities to all applicants and employees. We are committed to treating everyone equally with respect regardless of race, age, sex, religion, national origin, citizenship, marital status, veteran's status, sexual preference, disability, genetic information, or any other class protected under state or federal law.