Join an industry leader with a strong track record of driving customer success and the world's #1 CRM.

What Will Your Day-to-Day Look Like?

• Partnering with the HR program leads to the evaluation of pain points and, use critical thinking and innovation to proactively identify and implement solutions.
• Be a change agent to deep dive into HR processes and identify where technology can be leveraged to refine or eliminate manual process steps. With implementation aid in the change management continuum.
• Drive operational readiness by standardizing operating procedures, developing new processes, creating, designing and delivering educational materials to support changes.
• Partner with ES People Services to ensure operational readiness at scale for the new employees harmonized via acquisition or new country entity.
• Analyze data trends & develop action plans using data to support process change, program education, and innovation.
• Collaborate with global shared services teams to ensure consistency across applicable processes and implement changes where needed.
• Regularly review and troubleshoot processes and HR data and identify opportunities for further improvement.
• Support data analysis work to provide relevant, actionable feedback to project teams on how to improve core HR programs and operations.
• Build trusted relationships with key ES stakeholders, including legal and HR Compliance, to understand the objectives while partnering with subject matter experts to operationalize new or enhanced processes and programs while keeping effectiveness, efficiency, and the employee experience in mind.

Why Do We Love This Company?

• Strong corporate culture & transparency promotes inclusivity, collaboration, and support among employees, customers, and partners.
• This company takes a strong stance on social issues, such as climate action, diversity, and inclusion, which resonates with employees who value ethical work practices.
• Frequently appears on “Best Places to Work” lists from organizations like Fortune and Glassdoor, reinforcing its reputation.
• Opportunities to work on meaningful projects impacting global industries.
• Diversity and Inclusion offers robust programs to support underrepresented groups, with clear goals for gender and racial equality.
• Employee resource groups (e.g., Women in Tech, LGBTQ+ groups) create supportive communities.

What’s Required?

• Bachelor's degree required.
• 5 years experience in human resources including experience in shared services and/or an HR Operations role.
• Ability to review technical processes and assimilate how the process constitutes a change in existing processes and determine the best way to implement and educate on the changes
• Previous experience with Workday and case management tools preferred.
• Prior project management experience, managing complex cross-functional projects, given multiple competing priorities is preferred.
• Strong knowledge of global HR practices, processes, and programs.
• Excellent presentation and influencing skills.
• Problem-solving, critical thinking, deductive reasoning, inductive reasoning, and analytical skills required.
• Experience with relevant HR systems, applications, and tools; metrics, data, and business intelligence tactics; and lean process improvement strategies (e.g., Six Sigma techniques) desired.
• Ability to quickly adapt in an ever-changing, growing environment.

What Else Should You Know?

• Rate: $35-$37/hr
• Contract until 06/01/2025 - possible extension or conversion to full time
• Hybrid 3x a week