Job Description: Job DescriptionCity Sanctuary Facility Residential AideResidential Aides provide ongoing support to all onsite services. The Residential Aides assist with guests’ basic needs and will work in conjunction with the case management team to monitor and provide appropriate basic services to families.Compensation & Benefits:Estimated Starting Salary Range for City Sanctuary Facility Residential Aide: Pay commensurate with experience.$17.50-$19.23 per hourFull time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided. Benefits are subject to change with or without notice.City Sanctuary Facility Residential Aide Responsibilities Include: Document all families, staff and visitors entering and exiting the facility; complete census forms, report all incidents, and log all eventsFacilitate resident new admissions and move outsGenerate and submit nightly rosters and file all documentation relating to shift coverageProvide a professional greeting to all visitors and callers.Ensure the lobby and front of the building are always clearedPrevent loitering in all areas within and surrounding the building in conjunction with securityAssist with fire drills/emergency evacuationsAssist custodial and security staff with the maintenance and security of the facilityDistribute mail to familiesFacilitate room check and hourly roundsFacilitate the food distribution process including receiving food deliveryImplement all programmatic needs as necessary and outlined by the Site and Social Services Directors.Performs other job-related duties as assignedCity Sanctuary Facility Residential Aide Experience, Education, Skills, Abilities requested: High school diploma or equivalent or the equivalent combination of education and experience.1 to 2 years of progressively work experience in a housing or shelter program, services, and operations. Must have direct client services experience.Spanish/English bilingual fluency required Strong customer services backgroundProblem solving skills Must be organized as well as, have excellent verbal, communication skills and the ability to work collaboratively with familiesAble to prioritize and be accountable for timeliness to complete projects in a timely mannerPossess sensitivity to the service population’s cultural and socio-economic characteristics.Ability to organize, multitask and prioritize duties and responsibilities efficientlyPast applicable job experience may include, but is not limited to: City Refuge Residential Assistant, Civic Sanctuary Housing Support Staff, or Metropolitan Safehouse Residence Attendant.Must pass pre-employment qualifications of Cherokee FederalCompany Information:Cherokee Nation Management & Consulting (CNMC) is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about CNMC, visit cherokee-federal.com.CherokeeFederal Cherokee Federal is a military friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.Similar searchable job titlesMunicipal Sanctuary Residence AttendantUrban Safe Haven Facility CaretakerCity Refuge Residential AssistantCivic Sanctuary Housing Support StaffMetropolitan Safehouse Residence AttendantKeywordsResidential SupportFacility AssistanceShelter CareCity SanctuaryHousing AidLegal Disclaimer: Cherokee Federal is an equal opportunity employer. Please visit cherokee-federal.com/careers for information regarding our Affirmative Action and Equal Opportunity Employer Statement, and Accommodation request.Many of our job openings require access to government buildings or military installations. Candidates must pass pre-employment qualifications of Cherokee Federal.