DescriptionnnConvergint is looking for a full-time, enthusiastic, results driven and forward-thinking Fire Alarm Technician to join our amazing culture. In this role, you will install, program, perform system start-up/check-out, testing/commissioning, customer training and all associated documentation on assigned projects including more complex projects. As a Fire Alarm Technician, you are a part of a dynamic team that allows you to grow as Convergint grows.nnFor information about how we use your personal information, please see our Colleague & Applicant Privacy Notice, available on convergint.com/careers.nnWho You ArennYou have a passion for providing world-class service to customers, colleagues, and communities. You are a person of integrity with a commitment to growth, accountability and delivering results. You want to join an organization with a positive culture that embraces inclusion and allows everyone to be the best version of themselves at work and home. You want to grow with us and deliver results as an exceptional Fire Alarm Technician.nnWho We ArennWith 20-years of proven growth and exceptional performance, our mission is to be our customer’s best service provider. We realize the importance of diversity in achieving that goal. Our company was built upon a solid foundation of 10 Values and Beliefs which drive our unmatched culture, making us the #1 global, serviced-based systems integrator in the industry. We take great pride in protecting the lives and assets of our customers and their communities with the solutions we provide.nnWhat you’ll do with “Our Training and Your Experience”nnConvergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers.nnInstalls, programs, test, repairs, and services a variety of systems and equipment which may include security, fire alarm & life safety, and/or building automation with guidance as needed. Colleague is key interface for the provision of technical support and training for the customer and as such is accountable for maximizing customer satisfaction. Refers more complex issues to higher level colleagues.nnWorking knowledge of blueprints, schematics, manuals, and other specifications to determine installation procedures unassisted, may require assistance with more complex specifications.nnInterprets manuals, schematics, and wiring diagrams, and repairs equipment, utilizing knowledge of electronics and using standard test instruments and hand tools.nnWorking understanding of building, mechanical, sprinkler and fire codes.nnCoach and mentor less experienced colleagues.nnOperates systems to demonstrate equipment, commission new systems, analyze performance and identify malfunctions. Writes routine programs for systems.nnActs as “our customer’s best service provider” at all times thereby ensuring Convergint Technologies is the customer’s first choice for service.nnConsult with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.nnMay advise management regarding customer satisfaction, product performance, installation techniques and standards as well as suggestions for product improvements.nnExecutes many of the technical aspects of multiple projects with varying timelines and budgets including, programming, graphics development, start-up, certification testing, customer training, close-out documentation, and on-going technical support etc..nnIdentifies potential project risks, communicates to appropriate parties and assist in the development and implementation of strategies to minimize impact and to control deviations from estimated costs and project deadlines.nnWorks with Fire Alarm Designer to ensure fire alarm system meets all relevant codes and standards.nnWorks closely with the Project Manager and/or Operations Manager and assists in the overall coordination of specific projects; makes recommendations regarding quality of work and potential changes in scope and identifies ways to continuously improve customer satisfaction.nnPerforms other duties and responsibilities as requested or required.nnWhat You’ll NeednnExceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.nnAbility to convey complex subject matter to a non-technical audience.nnWilling to learn technical skills and/or experience related to fire alarm systems, and/or electronic security systems.nnTo be a self-starter and work well with little supervision.nnUnderstanding of electronics to include Ohm’s law, resistor color code, and relay logic for control of third-party equipment.nnSolid mechanical and electrical aptitude (e.g. works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper).nnExperience programming, troubleshooting, and commissioning Edwards or equivalent fire alarm systems of small to medium complexity.nnTo be driven to achieve necessary certifications/licensing related to products, industry, and city/state.nnWillingness to coach and mentor less experienced colleagues.nnA valid driver’s license with a clean driving record.nnPossess NICET Level II in Fire Alarm Systems.nnPossess low voltage electrical license as required by local/state authority.nnAbility to travel locally to jobsites on a regular basis. Minimal overnight travel may be required.nnCompany Benefits and PerksnnConvergint fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities are able to realize their maximum potential within the company. We offer a variety of programs and exceptional benefits to all of our colleagues:nnCompany Holidays and Paid Time OffnnFun & Laughter Day OffnnMedical, Dental & Vision PlannnLife insurance & Disability PlannnWellness Programnn401K Matching PlannnColleague Assistance ProgramnnTuition reimbursementnnCompetitive salary and compensation plannnVehicle reimbursement plannnCorporate Social Responsibility DaynnAnd much more…nnRequirements:nnEducation: High School/GED or equivalent experiencennLicenses & Certifications:nnLocal/State Electrical LicensennNICET Level II – Fire Alarm SystemsnnPreferred Experience: (but not required):nnAssociate degree in Electronics or related field including equivalent military experiencenn3-5 years relevant field servicennEST4 CertificationnnConvergint is committed to a culture of Inclusion and Diversity and is an Equal Opportunity Employer.nnVisit our Convergint careers site ( to learn more about the company and the exciting opportunities available.nnEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesnnThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)