Five Rivers Analytics is looking for a General Clerk III to work in Alexandria, VA. This position requires some subject-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence. The General Clerk III selects from alternative methods and refers problems not solvable by adapting or interpreting substantive guides, manuals, or procedures. To join our team of outstanding professionals, apply today Responsibilities Assists in a variety of administrative matters and maintains a wide variety of records (stored both manually and electronically) Verifies statistical reports for accuracy and completeness Compiles information, handling, and adjusts internal requests Provides assistance with answering phones and scheduling appointments Requires customer services skills for interacting with customers and be able to provide continual service coverage during customer support hours Qualifications High school diploma 2-3 years in relevant work with face-to-face customer interaction Intermediate knowledge of MS Word, Excel and PowerPoint Advanced knowledge of Outlook Office and Calendar Knowledge of data entry in SharePoint Good oral and writing skills Ability to obtain Public Trust Clearance Company Description Work Where it Matters Five Rivers Analytics (FRA), an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At FRA, the work you do every day makes a difference in the lives of our 15,000 Iupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders , FRA provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers , FRA delivers streamline operations in support of an increasingly fast-paced, complex, and dynamic digital environment. As an FRA employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.