Join a dynamic team in the healthcare industry and contribute to the essential work of ensuring accurate patient accounts! After training, the work location is at the Hospital of the University of Pennsylvania located in Philadelphia, PA.
Title: Patient Medical Assistance Representative
Location: Philadelphia, PA 19104 - training is in Cherry Hill, NJ 08002 for the first 6-8 weeks
Pay Rate: $20/hr
Schedule: Monday-Friday 10:00 AM - 6:30 PM
Technical Skills We Value:

1. Tech-Savviness: Adapt quickly to new software and skills.
2. Customer Service: Exceptional interpersonal skills for effective patient interaction.
3. Admin Background: Strong administrative skills that contribute to efficient operations.

1. Detail-Oriented: A keen eye for accuracy and precision.
2. Willingness to Learn: Enthusiasm to acquire new knowledge and grow.
3. Organized: Systematic approach to handling tasks and information.

• Assist patients with Medicaid applications and charity care processes.
• Verify patient health insurance information and ensure accurate documentation.
• Communicate professionally via phone and email with various stakeholders.
• Cover hospital facilities as needed, contributing to the team's flexibility.
• Cross-train to handle different tasks and maintain productivity goals.

• Bilingual: Proficient in both English and Spanish a plus. (not required)
• Tech Proficiency: Familiarity with Microsoft Outlook, Word, and Excel.
• Interpersonal Skills: Strong verbal and written communication abilities.
• Office Skills: Customer service, organization, and problem-solving.
• Education: Minimum high school diploma or GED.
• Safety First: Covid vaccine required; PPE provided.