The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.

Daily tasks (but not limited to):

• Assisting the management team in managing store operations and staff.
• Boxing and unboxing daily shipments
• Stocking daily products on shelves.
• Climbing ladders to reach all areas of the store.
• Providing good customer service and resolving customer issues.
• Ensure store safety and cleanliness standards are maintained.
• Performing cash management, store opening and closing duties as needed.
• Following-up on assigned tasks
• Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken
• Participating in the hiring and performance management process.

Why join our team?

• Stimulating and diverse working environment
• Competitive compensation and benefits package*
• Company matched pension plan*
• Tailor-made training program and integration process
• Opportunity to continue to develop retail and management skills and pursue a career within the company
• Dollarama is a growing Canadian business

What do you need to succeed?

• Approximately one (1) year of relevant experience in the retail industry
• At least one (1) year in a supervisory role
• Flexible availability required (day, evening, weekend)
• Ability to efficiently organize time and manage priorities
• Excellent communication and interpersonal abilities
• Demonstrates leadership, organizational and teamwork skills
• Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment
• Customer service oriented

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please apply.