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Designation: Data Science, Manager – Customer Success

About Us

TheMathCompany or MathCo® is a global Enterprise AI and Analytics company trusted for data-driven decision-making by leading Fortune 500 and Global 2000 enterprises. Founded in 2016, MathCo builds custom AI and advanced analytics solutions focused on enterprise problem-solving through its innovative hybrid model. NucliOS, MathCo’s proprietary platform with pre-built workflows and reusable plug-and-play modules, enables the vision of connected intelligence at a lower TCO.

For our employees, we foster an open, transparent, and collaborative culture with no barriers, making MathCo a great place to work. We provide exciting growth opportunities, value capabilities, and attitude over experience, enabling the Mathemagicians to ‘Leave a Mark’.

ROLE DESCRIPTION

• We are looking for passionate individuals to help our clients solve complex challenges, enabling their sustained analytics transformation.
• As a Data Science leader, you will lead a team of data scientists and consultants to design, execute, and implement cutting-edge AI/ML and analytical solutions and capabilities.
• You will be responsible for institutionalizing data-driven insights and recommendations to bring customer strategies to life.
• The ideal candidate should be an expert-level data scientist with a strong track record in Retail or other consumer-facing industries, excel at managing key client engagements and maintaining strong relationships, while effectively leading teams of data scientists and data engineers.
• This role involves understanding the client’s business, generating insights, developing recommendations, and presenting them to clients and their leadership. In addition, you will oversee the communication of strategy and delivery plans, ensuring alignment between the client and internal team while mitigating risks and escalations.
• You will also familiarize yourself with the strategic direction of our clients, helping them translate their goals into actionable outcomes on current engagements and contributing to the development of future projects.

Job Responsibilities

• Designing strategies and roadmaps to build analytics capabilities for clients
• Solving complex business problems by leveraging both conventional and emerging data sources and applying advanced analytics techniques
• Building strong relationships with clients, positioning yourself as a trusted partner who provides thought leadership and strategic guidance
• Leading, mentoring, and coaching a team of Associates and Senior Associates across our US offices, ensuring the success of both the team and the clients
• Collaborate with counterparts in India, who lead local delivery teams, to effectively execute projects through our global delivery model
• Proactively identify business development opportunities within existing client engagements and departments

Skills Required

• 7-13 years of experience in leading data science projects in a fast-paced environment across various functions within retail or other consumer-facing industries, with a proven track record of successful leadership
• Proven technical expertise in Data Analysis, Modeling, Statistics, and Machine Learning, along with proficiency in Python coding, Python libraries for data science (e.g., Pandas, NumPy, Scikit-learn, TensorFlow, etc.), and familiarity with data pipelines and frameworks (e.g., PySpark, Apache Airflow, etc.). Experience with other analytics tools like R, SAS, SPSS, etc. is a plus.
• Demonstrated ability to structure and manage large-scale analytics programs, including resource and technical requirements, methodology definition, and program operationalization
• Strong networking skills and a growth mindset, with a focus on acquiring new projects and expanding existing engagements
• Experience working with cross-functional and cross-cultural teams
• High level of comfort with ambiguity and change, with the ability to translate business gaps into analytics problems, define the analytical approach, deliver actionable insights, and operationalize recommendations
• Proven ability to build strong client relationships, especially in complex and sensitive environments
• Willingness to travel up to 80% of the time

Minimal qualifications:

• Bachelor’s degree.
• Retail experience

Ideal qualifications:

• Master’s degree or PhD
• 5+ years of data science experience in Retail or other consumer-facing industry

PLEASE NOTE: Candidates must be legally authorized to work in Canada and able to travel to the United States.

Being a Mathemagician

• Understand & embody MathCo’s culture and way of working.
• Demonstrate an ownership mindset to drive results, striving for excellence.
• Engage actively and contribute to initiatives fostering company growth.
• Support diversity and understand different perspectives.

As a testament to our growth, we have been,

• Positioned as a leader in Top Generative AI ServiceProviders – PeMa Quadrant 2023 by AIMResearch
• Recognized among the Inspiring Workplaces in North America, 2023
• Accredited for Inclusive Practices by Great Place to Work Institute, India
• Recognized among India’s Best Workplaces™ for Diversity, Equity, Inclusion & Belonging 2023 by Great Place To Work® India.... among others.

To know more visit our website .