About Us

TheMathCompany or MathCo® is a global Enterprise AI and Analytics company trusted for data-driven decision-making by leading Fortune 500 and Global 2000 enterprises. Founded in 2016, MathCo builds custom AI and advanced analytics solutions focused on enterprise problem-solving through its innovative hybrid model. NucliOS, MathCo’s proprietary platform with pre-built workflows and reusable plug-and-play modules, enables the vision of connected intelligence at a lower TCO.

For our employees, we foster an open, transparent, and collaborative culture with no barriers, making MathCo a great place to work. We provide exciting growth opportunities, value capabilities, and attitude over experience, enabling the Mathemagicians to ‘Leave a Mark’ .

ROLE DESCRIPTION

We are seeking passionate individuals to help our clients solve complex challenges and lead their analytics transformation. As Principal and Customer Success Leader, you will guide teams of Managers and Consultants in executing innovative analytical solutions for our clients. You will play a pivotal role in embedding data-driven insights and recommendations to bring customer

strategies to life, while managing client relationships and leading internal teams effectively. This role demands a comprehensive understanding of the client’s business and strategic direction, ensuring their goals are translated into actionable outcomes on current projects and contributing to the development of future engagements.

Your responsibilities will include:

• Driving the implementation of actionable insights that facilitate client success.
• Leading client engagements, building strong relationships, and mentoring internal teams to transform business challenges into impactful analytics solutions.
• Translating business needs into actionable analytics, developing insights, and presenting recommendations to client stakeholders and leadership.
• Managing client accounts, including growth strategy, P&L oversight, resource planning, and handling escalations.
• Ensuring alignment between the client and internal teams by clearly communicating strategy, delivery plans, and proactively addressing potential risks.
• Collaborating with reputed consulting firms or large Fortune 500 organizations to deliver high-impact analytics.

Skills Required

• Strong ability to translate business challenges into actionable analytics solutions.
• Proven ability to synthesize key insights and communicate the strategic "so what" and "now what" effectively to senior leadership.
• Ability to collaborate across teams, such as Commercial, Brand Analytics, Data Science, and Market Research, to design and implement integrated solutions.
• Strong relationship-building skills, particularly in complex, high-pressure environments, with the ability to maintain strong client and internal team connections.
• Proven track record in managing and leading client accounts, including P&L management, resource planning, and addressing escalations.
• Comfortable navigating ambiguity and change, adapting solutions in evolving business environments.
• Demonstrated experience in managing large, cross-functional programs, working with senior stakeholders to ensure successful project execution.
• Experience working on global projects and operating within a global delivery model, coordinating effectively across diverse teams and time zones.

Education/Qualification

• Master’s degree from a top-tier university with a consistent, outstanding academic record OR Bachelor’s degree with 13 -18 years of relevant work experience.
• An advanced degree or MBA is highly preferred

Years of Experience

• 13+ years of relevant experience managing projects or customer engagements in a fast-paced environment across various industries and functions.

Being a Mathemagician

• Embody MathCo’s culture and way of working.
• Demonstrate ownership and strive for excellence in delivering results.
• Actively engage and contribute to initiatives fostering company growth.
• Support diversity and appreciate different perspectives.

Recognitions

• Positioned as a Leader in Top Generative AI Service Providers – PeMa Quadrant 2023 by AIMResearch.
• Recognized among Inspiring Workplaces in North America, 2023.
• Accredited for Inclusive Practices by Great Place to Work Institute, India.
• Recognized among India’s Best Workplaces™ for Diversity, Equity, Inclusion &
• Belonging 2023 by Great Place To Work® India.

For more information, please visit our website.