Top 5 Required Skills

1. Performance Management – must have demonstrated experience working with managers and employees to improve employee performance

2. Experience conducting investigations

3. Conflict resolution – the ability to handle conflicts and settle disputes fairly and constructively

4. Analytical skills – can gather information and make informed decisions based on the information gathered

5. Communication – build trust easily, communicate effectively with employees at all levels of the organization and maintain confidentiality

Experience with HR management software in general (Workday, PeopleSoft, Oracle, HR Acuity or other case management database), but there is not a specific platform that is required