Manage and maintain the third-party vendor portal, ensuring accurate data entry and system updates.
Oversee vendor onboarding and ongoing management, addressing inquiries and resolving issues promptly.
Analyze portal data to identify trends, generate reports, and provide insights to management.
Monitor portal performance, troubleshoot user issues, and liaise with IT or technical teams as necessary.
Collaborate with internal teams to ensure vendor compliance with company policies and requirements.
Train and guide team members or vendors on portal usage and best practices.
Develop and document processes to improve portal efficiency and ensure data integrity.