Onsite Requirement/Remote (Time zone?): Local to Chicago preferred but open to remote

Duration: Contract 12 months+

Role: ServiceNow Solutions Architect

Great communication skills and leadership/mentorship experience required.

**Please provide a write up of leadership/mentorship experience in the summary and brief candidates that they will need to talk about this in their interviews.

Job Summary:

The ServiceNow Solutions Architect will define and drive the overall architecture and roadmap for Ulta’s ServiceNow platform. This role will involve mentoring junior architects, streamlining complex workflows, and ensuring optimal utilization of ServiceNow to meet organizational goals.

Responsibilities:

• Design scalable, robust solutions to optimize ServiceNow platform functionality.
• Work across teams (e.g., IT, security, and third-party vendors) to ensure successful integration and module deployment.
• Mentor junior architects and foster growth in ServiceNow expertise across the organization.
• Define best practices for workflow automation and process optimization.
• Collaborate with stakeholders to create solutions for complex, non-digital workflows, enhancing efficiency and automation.

Qualifications:

• Extensive experience as a ServiceNow Solutions Architect with expertise across multiple modules.
• Proven ability to mentor and grow architectural talent.
• Strong understanding of ITSM, ITOM, Knowledge Management, and workflow automation.
• Excellent problem-solving skills and ability to work collaboratively across teams.