IT Service Architect

Hybrid in San Francisco, CA

Direct-Hire

The Senior Service Architect (IT Infrastructure) is a core member of the Services Pursuit team. Senior Service Architect (IT Infrastructure) has a general knowledge of a particular area of Services (Workplace, Datacenter, Networking & Unified Communications or Cross-functional), such as delivery methodology, cost drivers, supporting / enabling technologies, etc. Senior Service Architect (IT Infrastructure) is responsible for the assessment of customer requirements, development of service design, cost calculation, and non-complex pricing for Services solutions.

What You Will Be Doing

Qualification of managed services opportunities

• Support the analysis of customer requirements
• Support the qualification of opportunities and customer requirements against the capabilities and strengths of CC Delivery units (ISPs) and the Service Catalogue

Service Design

• Assess and clarify customer requirements
• Map requirements against Computacenter existing capabilities
• Maximize the opportunities to utilize the Shared Service Factory and other core propositions.
• Define and communicate requirements for Transition & Transformation
• Working closely and collaboratively with the Solution Manager, assist with the development of the solution/design (technical, operational, commercial)
• Creates costing for developed service across the entire Services area
• Working jointly with Delivery teams, agree to the solution design & costing
• Creates complex pricing

Required Skills & Experience

• Strong experience pricing large, complex IT Infrastructure projects
• Good service understanding of IT Services (Workplace, Data center, Networking & Unified Communications or Cross-functional)
• Good understanding of the IT outsourcing market & competition

You will Receive the Following Benefits

• Medical Insurance
• Dental Benefits
• Vision Benefits
• Paid Time Off (PTO)
• 401(k)

Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.