Call Center Representative

job
  • Insight Global
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Job Summary
Location
Anaheim ,CA 92808
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
02 Jan 2025
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Job Description

Insight Global is currently seeking Bilingual Customer Service Representatives to join a large healthcare provider in Anaheim, CA. In this role, you'll operate within a dynamic call center environment, fielding inbound calls from members. Your responsibilities will encompass addressing enrollment inquiries, facilitating appointment bookings, and efficiently handling customer complaints. This position is onsite 5 days a week in Anaheim, CA and starts as a 6 month contract.


Requirements:

  • 1+ years of experience working in customer service/ call center
  • High School Dimploma or GED
  • Excellent Communication
  • Ability to type at least 36 Words Per Minute


Plus:

  • Bilingual in Spanish, Vietnamese, and/or Chinese