Our client in Central Houston has several opening for Spanish bilingual and non-bilingual Customer Service Representatives and Collectors.

Salary + Additional Benefits:

• $16/hr
• Medical, Dental, Vision, Life Insurance
• 401K - company match

Location: Central Houston, TX

Type of Position: Temp-to-Hire

Responsibilities:

• Utilize various skip tracing techniques and collection strategies to locate the right parties.
• Responsible for outbound/inbound calls – communicating with individuals regarding their account.
• Locate and monitor overdue accounts, notify customer of delinquent accounts.
• Persuade customers to pay amounts due, set payment arrangements, set up payment schedules.
• Manage email inbox, voicemails, and all communication logs to follow up with customers.
• Perform all other duties as assigned.

Requirements:

• Previous experience in customer service and collections
• Bilingual in Spanish is a plus
• High School Diploma or GED
• Flexibility to work Mon-Fri 8am-5pm, 9am-6pm or 10am-7pm with a rotating Saturday CST
• Availability of overtime as needed
• Basic computer skills and math skills required
• Knowledge of FDCPA, HIPAA, state and local collection laws and the ability to be licensed in all states is preferred
• Excellent written and verbal communication skills