IntePros is seeking an Operations Analyst to join our esteemed banking client in Pittsburgh, PA. This is a fully on-site role.

Key Responsibilities:

• Process service and email requests related to client account maintenance with precision and efficiency.
• Maintain a high standard of attention to detail and data entry accuracy in all tasks.
• Communicate effectively with clients, team members, and stakeholders.
• Utilize applications such as Microsoft Office and other internal tools to complete daily tasks.
• Participate in quality assurance programs and initiatives to deliver exceptional customer service.
• Support ongoing projects as directed by managers or co-workers.
• Document productivity metrics and complete required reporting.
• Adhere closely to regulatory and internal procedures, ensuring compliance at all times.

Qualifications:

• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Experience with data entry and quality assurance processes is preferred.

This role offers a dynamic and supportive environment where accuracy, dedication, and teamwork are highly valued. If you're detail-oriented and eager to grow in a structured, professional setting, we encourage you to apply!