Position Overview:

Our client, an independent asset management consulting firm, is seeking a proactive, detail-oriented Operations Administrator to join their dynamic team. This individual will play a critical role in managing client workflows, facilitating communication, and supporting key operational and administrative functions. The ideal candidate will be self-sufficient, a strong problem solver, and able to manage multiple priorities effectively while maintaining a positive client experience.

Key Responsibilities:

• Client Workflow Management:
• Coordinate and manage client workflows, ensuring tasks are completed accurately and on time.
• Serve as the central point of contact for clients, addressing inquiries and providing timely updates.
• Communication and Client Interaction:
• Foster strong client relationships through responsive, thoughtful, and professional communication.
• Manage email traffic for the Managing Director, ensuring prompt follow-up and attention to key priorities.
• Communicate portfolio updates, prepare client books, and assist with client questions.
• Administrative and Operational Support:
• Assist in preparing pitch decks, portfolio analyses, and other client-facing materials.
• Stay on top of deadlines and proactively manage competing priorities.
• Provide support for portfolio updates and facilitate smooth communication between the firm and its clients.
• Problem Solving and Independence:
• Work independently to address challenges and develop creative solutions.
• Proactively identify and implement improvements in workflows and processes.
• Team Collaboration and Training:
• Collaborate with team members to ensure seamless client service delivery.
• Take advantage of the ample training provided to excel in the role and support overall firm operations.

Qualifications:

• Bachelor's degree or equivalent work experience preferred.
• Exceptional written and verbal communication skills.
• Highly organized with strong attention to detail and the ability to manage multiple priorities effectively.
• Demonstrated ability to work independently, solve problems, and make decisions with minimal supervision.
• Proficiency in creating professional materials such as pitch decks and client-facing reports.
• Ability to stay responsive and meet deadlines in a fast-paced environment.
• A client-centric mindset with the ability to foster positive experiences and relationships.
• Prior experience in asset management, consulting, or a related field is a plus but not required.

What We Offer:

• A flexible work environment that supports work-life balance.
• Ample training and professional development opportunities.
• A collaborative and supportive team culture.

If you are a self-motivated professional with a passion for client service and operational excellence, we encourage you to apply for this exciting opportunity.