Our Boston based agency client is looking for a client facing Digital Project Manager; ideally looking for 5+ years in an ad agency and experience managing large content heavy sites. Experience with Wordpress or Drupal required and previous client experience with higher education ideal.

Job Responsibilities

• Plan, lead, and manage all phases of website projects, from concept to launch

• Serve as the primary client contact for project management related requests.

• Produce weekly status reports

• Lead and set clear agendas for all internal and client meetings

• Clearly understand and translate client business needs to the internal team

• Cultivate and nurture valuable client relationships

• Communicate openly and effectively to manage expectations

• Develop and implement project plans with clear deliverables

• Delegate tasks and responsibilities strategically to team members

• Establish and enforce project timelines, ensuring deadlines are met

• Proactively manage changes in scope, identify risks, and create contingency plans

• Prioritize project tasks and deliverables efficiently

• Track, address, and report on project issues

• Manage project budgets to achieve defined financial goals

• Detailed note-taking during all internal and client meetings

• Writing and presenting change orders to clients as needed

Required Experience

• A proven track record of success in strategizing, planning, and executing large website projects

• 5+ years of client-facing digital project management experience

• Digital agency experience or similar environment

• Hands-on understanding of web development processes and CMS platforms in Drupal or WordPress

• Experience with project management tools such as Jira, Basecamp, or similar project mangement tool

• Strong problem-solving and decision-making capabilities

• Exceptional communication (written and verbal) and interpersonal skills

• Strong attention to detail