Senior Network/ System Engineer
Transform Connectivity. Build a Better Future.
Join a dynamic team that specializes in cutting-edge technology solutions for senior living communities. With over 20 years of success and more than 500 communities served, we pride ourselves on delivering innovative IT services and advanced networking solutions. As a Senior Network Engineer, you’ll not only elevate your technical career but also make a meaningful impact on the lives of seniors and caregivers.
Why You’ll Love This Role:
- Outstanding Benefits: Competitive salary, full health insurance (medical, dental, vision), generous PTO, 401(k) with company match, ongoing professional development, and paid certifications.
- Collaborative Culture: Work alongside top-tier professionals who value innovation, growth, and teamwork.
- Flexibility: Enjoy a hybrid work model with only 10% travel to client sites.
- Make a Difference: Your work supports senior living communities in creating safer, smarter, and better-connected environments.
What You’ll Do:
- Design, implement, and maintain complex network infrastructures (e.g., Ubiquiti, Meraki, Cambium, Aruba, Ruckus, Cisco).
- Optimize Wi-Fi performance using tools like Ekahau and deploy secure authentication methods (e.g., xPSK, Radius).
- Troubleshoot and resolve Tier 3 escalations, ensuring seamless connectivity for clients.
- Configure and support firewalls, routers, and switches (e.g., SonicWall, FortiGate, Palo Alto).
- Monitor networks using Auvik NMS and maintain proactive, detailed documentation in ConnectWise.
- Collaborate with engineers to develop innovative solutions and implement new technologies tailored to client needs.
What You’ll Bring:
- MSP industry experience is an absolute must - 1 year minimum of recent experience.
- 7+ years of hands-on experience in network design, troubleshooting, and maintenance.
- Advanced knowledge of networking protocols (TCP/IP, QoS, VLANs, DNS, NAT/PAT) and hardware.
- Strong customer service skills with a client-first approach.
- The ability to manage multiple projects while maintaining attention to detail and a proactive mindset.