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Deskside Support Technician
The Intersect Group
Job Summary
Location
Atlanta ,GA
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
03 Jan 2025
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Job Description
Job Description:
Installing, configuring, upgrading and repairing desktop and laptop computers running Microsoft Windows 7/8/10 Enterprise.
Imaging new and existing desktop/laptop computers. Deploying and configuring mobile devices.
Ensuring complete security, confidentiality, reliability and integrity of corporate data proprietary information and intellectual property.
Must be able to troubleshoot problems, interface with customers, Information Technology personnel, other departments and vendors to help minimize down time and outages.
Individual must be able to work independently and as a team member on multiple projects.
Individual will also need to be self-motivated and perform on call duties on a rotating schedule.
Qualifications:
Experience based TCP/IP Network environment
Significant experience installing, configuring, upgrading and repairing Windows desktop, and laptop computers.
Experience supporting mobile devices.
Experience in using PC imaging software including MDT
Experience with remote user support
Basic understanding of scripting languages such as PowerShell
Familiarity with Microsoft products- Office, Internet Explorer, SharePoint, etc.
Understanding of migrating user data and settings to new PCs
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