Growth Analyst (Retention)

job
  • David
Job Summary
Location
New York ,NY
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
03 Jan 2025
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Job Description

Company

David creates tools to increase muscle and decrease fat. Our first product is a protein bar. More broadly, David is a platform to develop high-protein, low-calorie, blood-sugar-friendly foods that are craveable.


This is a compelling opportunity to join an exciting new food brand as we enter a critical growth stage. David is led by CEO Peter Rahal, the Cofounder and Former CEO of RXBAR ($600M exit to Kellogg in 2017). We have strong aspirations to become the most popular high-protein bar in North America and beyond.


Role and Responsibilities:

The Growth Analyst (Retention) will lead our retention efforts, leveraging data to identify opportunities to improve user engagement, reduce churn, and increase customer lifetime value. This person will execute data-driven strategies and measure their impact.


Customer Segmentation:

  • Analyze customer behavior data to segment customers based on purchase history, demographics, and preferences.
  • Develop targeted retention strategies for different customer segments.

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Data Analysis and Reporting:

  • Track key retention metrics, such as customer lifetime value (CLTV) and repurchase rate, and identify areas of improvement.
  • Identify factors influencing customer retention and churn.
  • Conduct cohort analysis to understand customer behavior over time.
  • Use data analysis tools to uncover insights and trends in customer behavior.


CRM Marketing:

  • Design and execute customer contact campaigns, including email, SMS, and other channels, to engage and retain customers.
  • Analyze campaign performance metrics to identify areas for improvement and optimize strategies.


Customer Loyalty Programs:

  • Assist in the development and implementation of loyalty programs to incentivize repeat purchases and increase customer engagement.
  • Analyze loyalty program data to identify opportunities for improvement for promotional offers.


What you’ll bring:

  • Analytical background
  • High IQ/intellectual horsepower and accurate
  • A self-starting attitude with a love for executing on ideas and moving quickly
  • The ability to operate independently while clearly communicating your priorities and initiatives to the rest of the team
  • Humble, self-aware, and curious
  • A desire to build an early stage CPG company with a mission to help people increase muscle and decrease fat
  • Strong project management skills and comfort in leading and coordinating agency partners to execute on strategy


Practicalities:

  • This is a full-time role.
  • Salary: $90-110k per year, inclusive of cash bonus based on attainment of company targets
  • Company equity opportunity
  • 100% covered Health, Vision, Dental Insurance
  • 401(k)
  • Additional perks, such as covered gym expenses
  • Substantial and required PTO
  • We work in the office 5 days per week in New York City – when culture lines up, it is fun to be in the office together.


Application Process :

  • Applications will be evaluated on a rolling basis.
  • The target start date for this role is Summer 2025.
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