Sr BSA - Small Apps

Primary Location: Mechanicsville, Virginia

V-Soft Consulting is currently hiring for a Sr BSA - Small Apps for our premier client in Mechanicsville, Virginia .

What You’ll Need

Technical Requirements and Certifications »

• Certified Atlassian Cloud Administrator.

Education And Experience »

• Has previous experience as a Sr. BSA or Applications Analyst as either a cloud-based or on-premise COTS product administrator.
• Previous experience as functional level expert and administration of Atlassian JIRA (Jira Service Management, Atlassian Access).
• Ability to learn new products and systems quickly.
• Possesses excellent problem solving and technical troubleshooting capabilities.
• Works independently and is able to effectively and efficiently translate business, process and technical goals into actionable tasks.
• Able to balance multiple assignments simultaneously based on priority and complexity.
• Possesses excellent verbal and written communication skills with both IT and Business Professionals at all levels of organization (able to speak to big picture as well as technical details and knows when to speak to each and how).
• Diligently, but tactfully pursues answers to needed questions to address gaps and advance work progress.
• Effectively facilitate meetings and requirements gathering sessions.
• Writes specific, measurable, and testable user stories with detailed acceptance criteria.
• Proficient with Microsoft Office 365 (Word, Excel, PowerPoint, Visio).
• Makes recommendations for the logical design of COTs product enhancements.
• Publishes clear and effective process flows.
• Critical thinking skills.

Highly Desired

• Previous experience as JIRA Architect.
• Previous experience using and/or administering BOX.com

What You’ll Do

Job Responsibilities:

• Serve as IT product configuration administrator for Atlassian JIRA, BOX.com and any other small SaaS/COTS products implemented in future.
• Elicits and writes requirements for all requested enhancements to supported products.
• Creates and/or maintains appropriately detailed business and system documentation.
• Creates detailed data mappings, as needed, for data integration with legacy systems.
• Directs Stakeholders to submit a project initiation request for enhancements or additions that exceeds the bandwidth, capacity and/or capabilities of day-to-day administration and 3rd party vendor supported enhancements.

Interested?

Qualified candidates should send their resumes to

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more information or to view all our open jobs, please visit or call (844) 425-8425.

#INDSP